Wood Terrace Apartments

Reviews

• ★ ★ ★ ★ ☆
  Linda is my reason for such review! Linda is amazing. She calls back and kept me inform of every step even with her being out a day for personal matters. I love the FREE after school child care but have yet to actually use it. I don't really like the manager attitude. I was quoted one price within the month of February and went back later in the same month to pay application fee but I was inform that the price I was told could not be honor because rates have increased 100 dollars.(In the course of Linda explaining the issue to the manager, she began to speak in Spanish and little did she know I knew what she said). I found it to be very rude and disrespectful. I was extremely upset but again due to Linda amazing service I did come back and pay( even after looking around at other apartment). Customer service is very important to me. I have lived here almost a month and so far everything has been great. I read some of the reviews below so I would be aware of what to look for. I have seen the comment about roaches. I have actually seen two small roaches in my apartment but again what do you expect when you have neighbors that may not be as clean as you are. I purchase my own poison($10) and haven't seen anymore. I have my 1st service issue. I called on Friday and told Linda about the issues. Juilo was out Saturday to see the issue and fixed them on Monday, He is also good about picking up trash in the area to keep it clean. I have no complaints. Traffic is pretty heavy but is expected based on the location. I love the ideal of it being a gated community( YES it actually works). Only one car can enter at a time. I don't like the fact you are only allowed one access card to the gate. Seems like I should be able to have two but the rules are the rules, I guess. I also love the safety feature of the outside lights of each apartment. They automatically come on as it's getting dark. For the most part it is a pretty quite neighborhood( I'm actually near the playground). So of course that is great. I agree with the lease term being a little crazy. Most importantly I feel safe. I realize Georgia people are great at reviews but leave out parts of the story of why they wrote such good or bad review!
  By victoria smith, February 06, 2018

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